Frequently Asked Questions

The Programme

  • Beyondbmi is suitable for most people who are living with obesity. However, the following is a list of criteria, which would mean it is NOT the solution for you.

    Exclusion Criteria:

    • People who are living with Type 1 Diabetes.

    • Anyone below the age of 18 years

    • A person who is planning a pregnancy in the next three months

    • A person who is currently Pregnant

    • Currently, breastfeeding

    • A person living with end Stage Kidney Disease

    • A person living with end Stage Liver Disease

    • A person with a history of Pancreatitis, if not due to gallstones.

    • Anyone not living in the Republic of Ireland.

  • Step 1: Clinical Assessment and Personalised Planning

    Your journey begins with a consultation with one of our expert clinicians specialising in weight management. Together, you’ll explore your health history and goals to create a personalised treatment plan. This may or may not include medication.

    Next, you’ll meet with a Health Coach to discuss your expectations, challenges, and where you feel support will be most valuable. Your coach will be your consistent guide throughout the programme, helping you stay on track with regular 30-minute check-ins and ongoing support through messaging.

    You'll also gain access to tailored content to build your understanding of metabolic health and support the development of healthy habits.

    Step 2: Building the Foundations

    You’ll meet with one of our Dietitians, who will provide personalised nutritional therapy to support your medical treatment. Together, you’ll create a sustainable dietary plan that fits your needs and goals.

    Your Health Coach will help you integrate both the medical and dietary plans into your daily life, focusing on establishing healthy habits that support long-term progress.

    Step 3: Embedding Healthy Habits

    As changes start to show, both physically and mentally, you’ll see your doctor to review your progress, adjust your treatment plan if needed, and discuss any health concerns.

    A follow-up with your Dietitian will help refine your nutritional approach and ensure it continues to support your goals.

    Your Health Coach remains a regular point of contact to help you navigate challenges and build consistency.

    Step 4: Strengthening Behavioural Change

    With increased confidence, you’ll notice improvements in energy, sleep, mood, and mobility.

    You’ll again see your doctor for a full review and any necessary adjustments to your care. A Dietitian will also revisit your progress and update your nutritional strategy as needed.

    Your Health Coach will support you in future-proofing your habits, focusing on lasting behavioural change and relapse prevention strategies.

    Step 5: Continuing Support

    By this stage, you’ll have a strong understanding of your nutritional needs and personal strategies for managing setbacks. Regular access to your care team, including your doctor, Dietitian, and Health Coach, ensures ongoing support as you maintain and build on your progress.

  • 1) We are medically-led. We have a team of doctors, dieticians, nurses and health coaches all of whom are SCOPE certified in obesity medicine.

    2) We are fully digital. You can access the programme from the comfort of your home without communting or taking days off work for medical appointments

    3) There are no diets. The best diet is the one which you can realistically stick to and enjoy. Our team are skilled in medical nutritional therapy, eating behaviours and want to support you to develop a better, healthier relationship with food

  • All of our doctors are SCOPE certified in obesity medicine. Our doctors have different backgrounds (Professors, GP’s, Endocrinologists and more) but they have all done further study in obesity medicine as they find this area of medicine rewarding. We thoroughly screen all doctors who are approved by our Medical board.

  • No. We don't offer one-off consultations because we take a long-term view to help clients achieve sustainable, lasting weight loss. This is why we developed a programme which includes quarterly doctor/nurse consults, quarterly dietician consults and monthly health coaching for support and accountability.

Medication & Medical Care

  • All medications your specialist clinician will prescribe are EMA approved and are scientifically proven to help treat the disease of obesity. Our obesity clinicians prescribe a wide range of anti-obesity medication. Depending on your health history, your specialist doctor works with you here to create the best pathway for you.

  • The most common side-effects of anti-obesity medication are nausea and constipation. Most side-effects are dose-related and transient meaning they will likely subside over time. Depending on the medication, you will be advised on how to best manage any side effects by the clinical team who will also be at hand to answer any questions

  • We request certain routine blood tests within 1 month of starting the programme. If you have had blood tests done in the last 12 months, you don't need to get your blood drawn again.

    Minimum blood tests needed are: HbA1c, liver panel, TFT's, renal panel (optional for lipid panel).

Billing & Payment

  • Once registrered payments are made through stripe.

  • The monthly subscription for Beyondbmi is €150.

    Prices do not include medications.

  • Beyondbmi does not sell medication. We provide access to clinicians and a health team. If you are prescribed a medication by your Beyondbmi doctor, you can attend any pharmacy of your choice to get your prescription filled.

  • We will provide you with itemised invoices which can be sent to your insurance company. The coverage of each company and policy will vary. Please check in advance and if you are having any difficulties our team can work with your insurance company to ensure you can claim all services you are entitled to.

  • It is not possible to cancel your BeyondBMI subscription within the first four months of joining. This is to ensure enough time on our programme to assess your treatment and service. If for any reason you are not happy with the programme after this four month period you can cancel your membership by contacting our customer support department. To cancel your subscription please email support@beyondbmi.ie  and a member of our team will get in contact with you within 2 - 3 working days of receiving your request. (BeyondBMI working hours are Monday - Friday, 9am - 5:30pm).

    All cancellation notices are subject to a minimum 30 day notice period from the date that your email is received to your next payment date.

    For example if you wish to cancel your subscription and your next payment date is September 20th - you need to give us notice before or on August 20th to ensure that you will not be billed for your next payment.

    If your cancellation notice is given within 0 to 29 days of your next payment date you will be billed for your next payment and cancelled after that. For example, if your next payment is September 20th and you give us notice between August 21st and September 19th, you will be billed for your next payment date.

    It is not possible to pause your subscription. It is not possible to request a refund for your subscription once you have consumed any of our services. If you believe you have a specific circumstance you would like to discuss please contact us through support@beyondbmi.ie.

    Customers who cancel their subscription with BeyondBMI will be contacted by a member of our team to gather feedback on our services and product.

    BeyondBMI may update the cancellation policy at any time and update all existing customers via email.